As a back-office software system specified by ITSO – the national standard for smart ticketing in the UK – the HOPS automates many of the complex daily tasks of a smart transport ticketing scheme including transaction processing and asset management. Message queues are automatically monitored, processes are automatically managed by the system, keep-alive messages are automatically sent and monitored. All of these automated features are dedicated to keeping the system running smoothly, improving the efficiency and optimization of the scheme. Similarly, the HOPS features unparalleled ISAM management capabilities, commissioning and profiling tremendous volumes of ISAMs to enable easy expansion in the future.
As an alternative offering for the concessionary ticketing market that requires only a subset of the features available in a fully-featured HOPS, the HOPS Lite is a condensed smart ticketing solution targeted at the concessionary ticketing market. The solution is ideal for local authorities looking to provide concessionary smart ticketing or for smaller transport operators who wish to accept concessionary ITSO smart tickets. This provides a cost-effective route to meet ITSO based ticketing requirements for concessionary ticketing.