ScotRail has announced the launch of a mobile ticketing pilot allowing customers to buy, store and use tickets directly from their smartphone. Using near-field communication (NFC), customers will be able to tap through ticket gates using their phone.
Ticketing Archive
Why ScotRail passengers may no longer have to wait in line for a train ticket
SCOTRAIL is introducing a new online ticketing system, allowing passengers to download tickets on to their smartphones. The system will be built into ScotRail’s existing app, with popular single and return tickets the first to be made available in a pilot project.
ScotRail rolling out ticket purchases on mobile phone app
ScotRail customers will be able to buy and store train tickets directly on their mobile phones. The rail operator’s existing app is being upgraded to allow travellers to download tickets onto their smartphone.
Customers will be able to skip queues at ticket vending machines before “tapping” through gates using Android’s NFC feature.
Rambus Brings Secure Mobile Ticketing to Scotland’s Railway
ScotRail customers can use their smartphone for seamless travel
SUNNYVALE, CA and GLASGOW, UK – July 30, 2018 – Today, Rambus Inc. (NASDAQ: RMBS) announced the launch of its award-winning mobile ticketing solution for a pilot with Scotland’s national rail operator, ScotRail. The new all-in-one solution is fully integrated with ScotRail’s existing ticketing app and will enable customers to skip the queue at ticket vending machines and tap through the gates by purchasing and downloading tickets directly to their smartphone.
Tap and go with a smartphone for an easier travel experience
Rambus’ HCE Ticket Wallet Service leverages technology proven in the payments industry to create a virtual smartcard that securely stores tickets on mobile devices. The solution integrates with existing software and station infrastructure, allowing transport operators to manage both smartcard and mobile tickets in a single system, reducing integration costs and deployment time.
“This pilot app delivers the convenient, easy access to tickets and travel that we know our customers want,” said Lesley Kane, commercial director at ScotRail. “Over the coming months, customers will be able to buy and download digital tickets from a single app, anytime, anywhere. This is a really exciting time for Scotland’s railway as we continue to build the best railway this country has ever had.”
Purchase, store and use tickets in a single, mobile app
Customers are increasingly expecting more innovative forms of ticketing and so transport operators are looking to smartphones as the point of delivery for new services. This also reduces the need to issue and manage physical smartcards and provides greater convenience for customers who don’t have to wait for a card to arrive in the post as they can quickly register and download their virtual smartcard instead.
“Delivering a modern and innovative transport experience that customers can rely on is a key driver for smart mobile ticketing,” said Russell McCullagh, vice president and general manager of Rambus Ticketing. “We’re delighted to combine our expertise developing and deploying high-volume ITSO-based ticketing systems, through our Nevis Technologies joint venture, with ScotRail’s drive to provide a truly seamless and leading-edge customer experience.”
For more information on the Rambus Smart Ticketing solutions, visit rambus.com/smart-ticketing.
Rambus and West Midlands Trains Pair Up to Deliver Smart Ticketing across its Network
Rambus’ smart ticketing solutions will underpin West Midlands Trains ITSO-based transport tickets
SUNNYVALE, CA and GLASGOW, UK – June 26, 2018 –Today, Rambus Inc (NASDAQ: RMBS) announced the implementation of its smart ticketing software, including a Host Operator or Processing System (HOPS), Card Management System (CMS) and mobile app by West Midlands Trains Ltd, operated by Abellio and its Japanese partners JR East and Mitsui. Rambus is working with West Midlands Trains to support the rollout of smart ticketing back-office systems across its rail network. This new deployment will help deliver a modern smart travel experience for passengers.
West Midlands Trains serve 178 stations in England, and is investing £1 billion into the franchise’s network after winning the West Midlands franchise in 2017. Acting as the backbone of smart ticketing, Rambus HOPS provides several benefits including processing ticket transactions at high speed, validating journeys and helping ensure data is secure.
“Robust scalable systems that deliver a truly reliable ticketing experience for passengers and operators is essential to support the wider adoption of smart ticketing,” said Russell McCullagh, vice president and general manager of Rambus Ticketing. “We’re delighted to be working with West Midlands Trains and supporting another rail customer taking us one step closer towards a wider smart transport network across the UK.”
Smart ticketing enables transport operators to optimise public transport and deliver improved services and ticket access for passengers. The Rambus ticketing suite of solutions will provide valuable travel data insights, which can support capacity management and can drive greater use of public transport through interoperability between operators.
Beyond HOPS, West Midlands Trains Ltd will be taking advantage of the Rambus CMS solution, which allows staff to manage customer smart cards and ticket products effectively. Additionally, staff can check passenger smart tickets and pay-as-you-go balances, using the Rambus Smart Ticket Checker app.
“At the heart of our new franchise is the drive to develop smart ticketing for our customers,” says Paul Matthews, head of Revenue & Ticketing at West Midlands Trains Ltd. “The technology and support provided to us by Rambus has proved crucial. We have benefitted greatly from the speed and proficiency in which Rambus delivered the West Midlands HOPS and CMS, all achieved in time to meet the commitments of our franchise.”
Rambus smart ticketing solutions drive greater use of public transport through interoperability between operator deployments and enables partnership opportunities with operators and retailers. Rambus solutions securely capture all data relating to smart ticket creation and usage for bus, rail, metro and ferry.
Chosen by the Rail Delivery Group (RDG) to support a wider rollout of smart ticketing across rail operators in England, Rambus smart ticketing technology allows operators to run their systems smoothly and efficiently, with an easy path to migrate to the RDG back office in the future.
For more information on the Rambus Smart Ticketing solutions, visit rambus.com/smart-ticketing
Lothian Buses Selects Nevis Technologies as its Smart Ticketing Partner
New system will offer ITSO-based interoperability roadmap
Glasgow, UK – March 16, 2017 – Nevis Technologies today announced that it will deliver its smart ticketing solutions to Lothian Buses, the UK’s largest publicly owned bus company. Nevis Technologies, the joint venture company between Rambus, a leader in smart technology for transportation, and Strathclyde Partnership for Transport (SPT), Scotland’s largest regional transport partnership, serves as a delivery agent for smart integrated ticketing in Scotland. Lothian Buses will utilize the same solution used successfully by the Glasgow Subway, Abellio ScotRail and McGill’s, which is based on ITSO, the UK national open standard for smart ticketing.
Nevis Technologies will deliver a platform of interoperable ticketing products that can be integrated with Lothian Buses’ existing infrastructure to provide a foundation that enables new ticketing technologies for its passengers. This allows Lothian Buses to offer smart card ticketing which could also be used across other modes of transport, including rail, subway and ferry.
“Lothian Buses has long been a pioneer of smart ticketing, launching Scotland’s first transport smart card product back in 2001,” said Nigel Serafini, Commercial Director at Lothian Buses. “Our partnership with Nevis Technologies will enable us to develop a ticketing platform that will ultimately deliver more convenient ticketing options for our customers moving forward. They have successfully delivered for rail, ferry and bus operators in Scotland and, as a key technical innovator in the smart ticketing market, are well placed to support our technical roadmap requirements both now and in the future.”
“The implementation of interoperable ticketing offers a truly seamless multi-model travel experience for the public, and the adoption of our solutions by Lothian Buses takes us a step closer to making this possible across Scotland,” said David Braddock, Director of Nevis Technologies. “Our mission is to deliver more value-added services to the transport ecosystem and all its users.”
Deployment of the new system is expected to begin this year.
About Nevis Technologies
Nevis Technologies is a joint venture company formed between Rambus and Strathclyde Partnership for Transport (SPT). The company was formed to deliver secure, integrated smart ticketing to Scotland, bringing together a depth of expertise from both the transport and smart technology industries. www.nevistechnologies.co.uk.
About Lothian Buses
Lothian Buses is the largest bus operator in Edinburgh; the only municipal bus company in Scotland and the biggest municipal company in the UK.
Lothian Buses has been awarded:
- Scottish Transport Operator of the Year and Best Bus Service for Lothian Country Buses Service 113 at the Scottish Transport Awards 2016.
- Transport Award at the VIBES Awards 2016.
- Creative Marketing Award at the Edinburgh Chamber of Commerce Business Awards 2017.
Lothian Buses is currently recognised as Police Scotland ‘Policing Partner of the Year’. The company employs over 2000 staff, operates over 700 buses across Edinburgh and the Lothian’s and carries over 121m passengers per year. Lothian Buses has one of the youngest and cleanest fleet of buses in the country and since 2011 has invested in 85 state-of-the-art hybrid buses and 91 Euro 6 buses.